Products will experience normal wear and tear from usage. Normal wear and tear cannot be a basis for claim submission. Please remember that the D-Rings and grommets on your tarps are not rust proof. We do not represent as much. As such, the onus is on the driver to dry them before rolling up the tarp.Once the D-Rings rust, they become rough like sandpaper and cut through the webbing loops that hold them in place. As such, rusting should be prevented by the customer.
The fabric is not designed to take any direct abrasion or pressure. All tarp fabrics (except Mesh) are designed to be water resistant, not 100% water proof.On all fabrics, cuts and rips on the main body should be guarded with proper edge protectors and moving blankets by the customer. In case of Shade Mesh, the mesh is designed to provide shade from a distance. Mytee is unable to support any claims due to fabric rips and cuts.
The webbing that holds the D-Rings are designed to take limited tension from Bungees. However, if undue force is applied to force-fit a tarp over a load for which the tarp was not designed, the webbing will rip off the main fabric. Products should be inspected immediately upon receipt. Please understand that we get a wide variety of customers.
The only thing we can do is observe clear policies and manage them consistently. That is the only way we can keep costs down for all customers. Products contain our brand markings. If product is materially different from how it was advertised, a claim can be submitted to Mytee Products.
Supporting claims that are not exempted from specific rules outlined and are directly attributable, based on Mytee's sole judgment, to manufacturing defects, do qualify for claims. The item "(4 Pack) PRO Heavy Duty Chain Binder Ratchet Style with Grab Hooks" is in sale since Thursday, October 10, 2019. This item is in the category "Business & Industrial\Material Handling\Hoists, Winches & Rigging\Lifting Machine Parts, Rigging\Load Binders". The seller is "mytee_products" and is located in Aurora, Ohio.This item can be shipped to United States.